Oregon VITA & Taxaide
Resources for Oregon Volunteer Tax Preparers
  • HOME
  • Tools
  • References
    • How-To’s
    • Publications
    • Tax-Aide References
  • Client
    • IRS
    • Oregon
    • Other
    • Additional
    • Organizers
  • Training
    • Training & Certification
      • Link and Learn (IRS)
      • Moodle
      • TaxSlayer Practice Lab
    • Tax-Aide References
      • AARP Portal
      • State/Regional Resources
    • District/Local/Training Coordinator Resources
  • State/District
    • Tax-Aide Resources
    • Lane County D09
    • Rogue Valley D15
    • Bend, Redmond, Madras and Warm Springs D17
    • Salem D22
    • Josephine County VITA
    • D31
  • Tech

Returns on Infinite Calculating also Impacting Printing

February 26, 2021

Multiple reports about not being able to open returns nor print them. Began Thursday mid-day. Have been in contact with TaxSlayer support. Currently issue#5595. Appears to be connected with the Oregon State return being attached. Has been escalated.

Can begin new returns sticking to the Federal until resolved. If you wish to open an existing return that has Oregon already included, as the return has the “calculating” spinning on your screen, you can click on Federal in the left bar to get into the Federal section.

Will update this post with new information when available.

Related Posts

TaxSlayer /

ABLE & 529 Credits Problems – Workarounds

TaxSlayer /

New Issues & Remaining Impact of Rescue Act

TaxSlayer /

Can file new Unemployment but continue to hold on APTC repayments

‹ CyberTax TY2020-04 VTA 2021-03 Product Updates and New Legislation › Update on Calculation/Printing Issue

MOST USED TOOLS

  • Scratch Pad
  • Dependent Qualification
  • Annuity/Pension Exclusion
  • Education Benefits – Complex
  • Education Benefits – Simple
  • Taxable State Refund
  • OR-Fed Pension Subtration
  • OR-Special Medical Subtraction
  • Oregon Kicker
  • Tax-Aide/NTTC Documents

Where To Get Help – Volunteer Tax Preparers ONLY

IRS VITA/TCE Hotline
800-829-8482 (800-TAX-VITA)
1/20/2025 – 4/18/2025
Monday-Friday 7AM-7PM

Oregon Practitioner Helpline
(503) 947-3541
Email: prac.revenue@oregon.gov

TaxSlayer Volunteer Support
800-421-6346
support@vita.taxslayerpro.com

Subscribe to this Website

Want to get notifications of major updates and alerts?

Subscribe

Back to Top

I want to receive notifications of significant updates to the ortaxvolunteers.org website. These include Alerts from the IRS and heavily used manuals, such as the 4012. I will be able to “unsubscribe”.

Put me on the mailing list for significant updates.
Loading