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Update on Calculation/Printing Issue

February 26, 2021

As posted in their log, TaxSlayer has a fix. That is the good news. The bad news is that it must go through thorough testing so that it doesn’t break something else. This will take a few days.

At this time, one can continue to work on the Federal side of returns. Do not attach a State return until this issue is resolved. Keep a list to update the returns when the system is updated. If the return already has a state attached and it is infinitely calculating, one can click on the Federal in the left bar to enter the Federal return.

Personal note after a career in software development: we want them to do the end to end testing. I am not impressed with their past track record regarding this, but it must be thoroughly tested so that it doesn’t break something worse.

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Can file new Unemployment but continue to hold on APTC repayments

‹ Returns on Infinite Calculating also Impacting Printing › 2/27 9PM Update on Calculate/Printing Problem

MOST USED TOOLS

  • Scratch Pad
  • Dependent Qualification
  • Annuity/Pension Exclusion
  • Education Benefits – Complex
  • Education Benefits – Simple
  • Taxable State Refund
  • OR-Fed Pension Subtration
  • OR-Special Medical Subtraction
  • Oregon Kicker
  • Tax-Aide/NTTC Documents

Where To Get Help – Volunteer Tax Preparers ONLY

IRS VITA/TCE Hotline
800-829-8482 (800-TAX-VITA)
1/20/2025 – 4/18/2025
Monday-Friday 7AM-7PM

Oregon Practitioner Helpline
(503) 947-3541
Email: prac.revenue@oregon.gov

TaxSlayer Volunteer Support
800-421-6346
support@vita.taxslayerpro.com

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